Area Lead - F&B Chain Management

Join One Fifteenth Coffee, a leading name in the F&B industry, as an Area Lead to drive operational excellence and business growth across our premium coffee chain in Jakarta. This is a unique opportunity for a seasoned Restaurant Manager or F&B Supervisor to take charge of managing multiple outlets, ensuring consistent quality and customer satisfaction. In this role, you'll oversee daily operations, train staff, and implement strategies to enhance profitability and brand reputation. One Fifteenth Coffee is committed to fostering a dynamic and collaborative work environment, where your leadership and strategic vision can truly make a difference.

As an Area Lead at One Fifteenth Coffee, you'll be responsible for managing a team of 10-15 F&B staff across multiple outlets in Jakarta. You'll work closely with the Head of Operations to ensure that all outlets meet the company's high standards for service, quality, and efficiency. Using tools like Salesforce and QuickBooks, you'll track sales, manage inventory, and analyze performance metrics to identify areas for improvement. This role offers a competitive salary and a comprehensive benefits package, including health insurance, performance bonuses, and professional development opportunities.

📋 Tanggung Jawab Pekerjaan

• Manage daily operations, including staff scheduling, inventory control, and quality assurance
• Train and develop F&B staff to ensure consistent service quality
• Monitor sales performance and implement strategies to drive revenue growth
• Oversee maintenance and cleanliness of outlets to maintain high standards
• Handle customer complaints and resolve issues promptly to maintain customer satisfaction
• Collaborate with the Head of Operations to develop and implement operational strategies
• Use Salesforce and QuickBooks to track sales, manage inventory, and analyze performance metrics
• Ensure compliance with health and safety regulations

🎓 Kualifikasi & Syarat

• Minimum 5 years of experience as a Restaurant Manager or F&B Supervisor in a fast-paced F&B environment
• Proven track record of managing multiple outlets and driving operational excellence
• Strong leadership and communication skills to effectively manage a team
• Proficiency in using Salesforce and QuickBooks for sales and inventory management
• Understanding of food safety and hygiene regulations
• Bachelor's degree in Hospitality Management, Business Administration, or a related field
• Certification in Food Safety Management (e.g., ServSafe) is a plus
• Ability to work well under pressure and meet tight deadlines

🛠️ Keahlian

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