Deputy Front Desk Receptionist

Urban Gold Jaya · 📍 Pematangsiantar, Sumatera Utara · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 6.000.000 per month
Urban Gold Jaya is looking for a dynamic and friendly Deputy Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests, ensuring they have a pleasant and memorable experience during their stay. We offer a competitive salary and a collaborative work environment.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist with check-in/check-out procedures.,Handle guest inquiries and complaints professionally and efficiently.,Manage front desk operations, including reservations, room assignments, and billing.,Maintain accurate records of guest information and transactions.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Assist with event planning and coordination for group bookings.,Ensure compliance with hotel policies and procedures.,Perform other duties as assigned by the Front Office Manager.

🎓 Kualifikasi & Syarat

Minimum of 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Proficiency in English and Indonesian languages.,Strong organizational and multitasking abilities.,Basic computer skills, including proficiency in office software.,Ability to work in a fast-paced environment and meet deadlines.,Friendly, approachable, and professional demeanor.,Valid driver's license (preferred but not required).

🛠️ Keahlian

Customer serviceProblem-solvingAttention to detailTime managementTeamworkConflict resolution
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