Lead IT Support

Sun Local Cemerlang · 📍 Denpasar · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 23.000.000 – Rp 26.000.000 per month

Sun Local Cemerlang is seeking a highly skilled and experienced Lead IT Support to join our team. This is an exciting opportunity to lead and mentor our IT support team, ensuring the smooth operation of our IT infrastructure and providing exceptional support to our employees and customers.

As a Lead IT Support, you will play a crucial role in maintaining the IT environment, troubleshooting technical issues, and implementing IT solutions to meet the needs of our organization.

If you are passionate about technology, have a strong leadership background, and are eager to make a difference, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Leading and mentoring the IT support team, ensuring they are equipped with the necessary skills and knowledge to provide excellent support.
  • Monitoring and maintaining the IT infrastructure, including servers, networks, and workstations.
  • Providing technical support to employees and customers, ensuring minimal downtime and maximum productivity.
  • Troubleshooting and resolving technical issues, both hardware and software-related.
  • Implementing and managing IT security measures to protect our organization's data and systems.
  • Collaborating with other departments to ensure IT solutions align with business objectives.
  • Staying up-to-date with the latest IT trends and technologies, and recommending improvements to the IT environment.
  • Ensuring compliance with IT policies and procedures.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as an IT Support professional, with a strong background in troubleshooting and problem-solving.
  • Strong leadership and mentoring skills, with the ability to guide and develop a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical staff.
  • Knowledge of IT security best practices and compliance standards.
  • Familiarity with various IT tools, software, and hardware.
  • Certifications in IT support or related fields are a plus.
  • Ability to work well under pressure and meet tight deadlines.

    • 🛠️ Keahlian

    LeadershipTroubleshootingTeam MentoringIT SecurityTechnical SupportProblem-SolvingCommunication
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