Debt Collection Specialist (Bali)

Join Debito Korporindo Utama as a Debt Collection Specialist in Bali and play a pivotal role in maintaining financial stability for our clients. This position offers a unique opportunity to engage with customers, negotiate payment solutions, and contribute to the financial health of our clients. In this role, you'll use industry-standard tools like Salesforce and QuickBooks to manage and track collections efficiently. Based in Bali, you'll be part of a dynamic team dedicated to delivering exceptional service and driving positive outcomes for our clients.

As a Debt Collection Specialist at Debito Korporindo Utama, you'll be responsible for recovering outstanding debts through effective communication, negotiation, and strategic follow-up. You'll work closely with clients to understand their financial situations and develop tailored payment plans. This role requires a minimum of 3 years of experience in debt collection, with a proven track record in achieving high recovery rates. You'll need to be comfortable with data analysis tools like Excel and have a strong understanding of Indonesian financial regulations.

📋 Tanggung Jawab Pekerjaan

• Manage and track debt collection processes using Salesforce and QuickBooks.
• Conduct initial and follow-up calls to clients to negotiate payment solutions.
• Develop and implement payment plans that align with client financial capabilities.
• Provide regular reports on collection progress and recovery rates.
• Maintain accurate and up-to-date records of all debt collection activities.
• Collaborate with internal teams to ensure timely and effective debt recovery.
• Stay informed about changes in Indonesian financial regulations and apply them to collection strategies.
• Provide exceptional customer service to clients, ensuring their satisfaction and trust.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in debt collection.
• Proven track record of achieving high recovery rates.
• Strong communication and negotiation skills.
• Proficiency in using Salesforce and QuickBooks.
• Familiarity with data analysis tools like Excel.
• Understanding of Indonesian financial regulations.
• Ability to work independently and meet tight deadlines.
• Bachelor's degree in Business, Finance, or a related field.

🛠️ Keahlian

Lowongan Terkait